Spigolo Coffee

Spigolo wanted to increase midday foot traffic and support marketplace exchanges for local buyers and sellers. Timing was unpredictable and staff sometimes had to help coordinate. Issues included: • Unreliable meetup timing • Staff acting as intermediaries • Missed chances for new customers Secondary challenge: local makers needed a simple pick-up method for pre orders.

Spigolo hosted a Relai Exchange Zone to support community exchanges. The improvements were immediate: • Safe and consistent marketplace pick-ups • Natural foot traffic throughout the day • Seamless exchanges that bring customers inside Secondary solution: local artisans placed pre sold goods inside compartments for convenient pick-up.

Spigolo strengthened its role as a neighborhood hub. Results included: • Steady midday activity • Increased casual purchases • Stronger community presence • Engagement with local makers