🔄 New Everyday Infrastructure
By Miles Mufuka Martin • June 07, 2025
Intro
When we started Relai, we weren’t trying to build another app, and we definitely weren’t chasing hype. We were chasing a missing layer in the real world— a layer that would let physical items move as freely as digital ones.
We asked a simple question: Why does physical access still require people to be in the same place, at the same time? The more we explored it, the more obvious it became: modern life demands asynchronous coordination. But the infrastructure to support it didn’t exist. So we started building it.
A New Layer for the Physical World
Relai creates and manages Exchange Zones (EZs)— secure, modular compartments placed in real-world environments that let people store, share, deliver, or retrieve physical items on their own time. The user experience is simple, seamless, and adaptable. What sits behind it is a full-stack system we’ve engineered to be durable, secure, and deeply integrated.
At the center of it all is PORTAL, our control system that allows us to create custom flows for any customer, use case, and location. Our partners don’t need to touch code or manage complexity. They can prioritize utility and location, and we handle everything else— from access logic to uptime to real-world performance.
Proof in the Wild
We’ve seen Relai deliver value in places we expected, and in places we didn’t. From local businesses powering peer-to-peer commerce, to startups launching niche rental services, to cultural institutions extending their space and reach, EZs are becoming a backbone for asynchronous movement in the wild. Every customer story reinforces our belief: the real world is ready to operate differently. People don’t just want faster access. They want flexible, autonomous access without the coordination overhead that’s baked into how cities and systems currently work.
We Don’t Chase Scale. We Maximize Utilization.
What makes Relai different isn’t just what we’ve built, but rather it’s how we think about growth. Our Exchange Zones are designed to move— literally; they’re designed to move, adapt, and respond to demand. We don’t chase footprint for the sake of visibility. We prioritize utilization, making sure every deployed EZ is working hard, serving real use cases, and adapting to demand. Our infrastructure is meant to breathe, to relocate, to evolve with network needs.
Built by Operators
Relai wasn’t conceived in a boardroom. It was built on the ground— delivering hardware, configuring flows, sitting with customers, and learning from every interaction. TJ and I aren’t just founders. We’re operators. We’ve carried EZs into venues, personally managed deployments, and pushed Relai forward every single day. Moreover, we’ve been able to champion our conviction without sacrificing our compassion. We care about the customers and communities that are choosing to change the world with us!
Let’s Build the Future, Together
This is a rare moment where infrastructure, timing, and demand are aligned. The question is no longer whether asynchronous access has value. The question is: who will own the rails that power it?
If you’re an investor or strategic partner who sees the potential in infrastructure that compounds, in products that are quietly indispensable, and in teams who know how to build brick by brick, I’d love to talk.
Reach out at admin@relai.us or schedule time here: https://cal.com/mufuka/30min. We’re building something that doesn’t just scale— it compounds. And this is your chance to lead.